Changsha October 18th (Reporter Zhou Nan) Online furniture stores are more and more popular among consumers due to their complete range and relatively affordable prices. However, Changsha City Consumers Committee issued a consumer reminder on the 18th, due to the special nature of online shopping, online shopping furniture is likely to cause disputes, consumers should be cautious.
Mr. Li, who is preparing to get married, bought a set of solid wood beds online in August, and the merchant promised to deliver it on September 10. But it has been delayed until the "11" has not arrived. The seller said that the logistics company has been rushing, and the logistics company said that the bed was too big to be delivered in mid-October. As a result, the wedding was held, but the wedding bed was not delivered, so Mr. Li was very angry.
The Changsha Municipal Consumers Committee reminded consumers that logistics delivery is not timely and vulnerable. It is only one of the problems facing online purchase of furniture. The problems that the goods are not consistent with the photos, the quality of the furniture is difficult to guarantee, and the after-sales are not guaranteed are worthy of attention. Online shoppers have a convenient and affordable place, but there are risks. Consumers online shopping, first of all to the store experience, to understand the price level of similar materials and specifications. Second, choose a strong and reputable seller. Third, we must agree with the seller on the size, color, materials, and after-sales of the furniture; choose a mature logistics company, clarify the delivery and installation commitments; retain communication records and related bills. Finally, we must adhere to the on-site inspection, and promptly negotiate with the seller or complain to the relevant departments.
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