I bought a million yuan of furniture and washed it for 5 times . On the 17th, the reporter learned from the industry and commerce department that the coordinating merchant agreed to return the payment of Ms. Hu.
On July 5, Ms. Hu complained to 12315 that she had purchased a set of furniture of a certain brand in a private city on September 24, 2011, for a total of 14,072 yuan. However, I did not expect that the smell of furniture purchased was pungent, which had a great impact on the normal life of the whole family. The dealer sent people to clean the furniture in the first half of June this year, a total of 5 times before and after, but after treatment, the pungent smell was not completely ruled out.
The investigation by the industrial and commercial department found that the furniture purchased by Ms. Hu did have a pungent odor. The condition of the discomfort reflected by the hospital was also diagnosed by the hospital. However, the merchant believed that the purchase time was too long and did not recognize the quality problem of the product. Ms. Hu’s return request. After mediation by the industry and commerce department, the final merchant agreed to return and refund, and presented a TV cabinet as compensation to Ms. Hu.
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