Fact-checking the CDC’s new guidance: you should still disinfect packages [Updated]

Editor’s note: Between when we wrote this article and when it was scheduled to run, the CDC acknowledged that its guidelines were confusing and clarified them.

Last week, the Centers for Disease Control (CDC) launched a confusing campaign aimed at downplaying the risk of catching COVID-19 from touching packages or surfaces. Online headlines suggested that the virus "doesn’t spread easily on surfaces," but the CDC’s official guidance remained unchanged. This mix of messaging has left many people scratching their heads.

We’ve known since early 2020 that the virus can survive on hard surfaces for hours or even days. Back in March, I explained how to properly disinfect packages and why it was important, citing studies from the New England Journal of Medicine and other reputable sources. The science hasn’t changed — what has changed is the way some public health officials are communicating the risks.

Here's our simple advice:

  • Don’t just read the headline — take the time to understand the full story.
  • Disinfect any surfaces that might be contaminated, including delivery boxes and mail.
  • Wash your hands frequently, especially after touching objects or surfaces that others may have touched.

The CDC’s Confusing Messaging on Surface Transmission

In the latest version of its guidelines, the CDC includes a heading that says, “The virus does not spread easily in other ways.” Under that, the first bullet point reads in bold: “From touching surfaces or objects.” But if you keep reading, the next sentence says, “It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes.”

This contradiction is not only confusing — it’s misleading. By emphasizing the low risk in bold text and then immediately contradicting it with a more cautious statement, the CDC has created a communication mess that’s easy to misinterpret.

A screenshot of the CDC recommendations with contradictions highlighted.
Even the CDC is confused.

This kind of mixed messaging has led to some misleading headlines. For example, a USA Today article titled “The CDC says coronavirus ‘does not spread easily’ on surfaces or objects. Here’s what we know” gave the impression that surface transmission isn’t a concern at all. However, if you read further into the piece, the article actually acknowledges that the risk is still there — just lower than person-to-person contact.

(Disclaimer: I have contributed to USA Today in the past.)

Screenshot of the misleading USA Today headline

Similarly, a KTLA 5 segment titled “CDC now says the coronavirus does not spread easily from touching surfaces or objects” could give viewers the wrong idea. Without watching the entire video, one might think that handling packages is completely safe. But the hosts do acknowledge the inconsistency and stress the importance of continued caution.

What Do We Really Know?

With so much conflicting information, it's no wonder people are confused. The science around the virus is evolving rapidly, and sometimes public health agencies struggle to communicate clearly. But here's what we know today:

  • Surface transmission is not the main way the virus spreads. Close contact with infected individuals through respiratory droplets remains the biggest risk.
  • Studies, including those from the New England Journal of Medicine, show that the virus can live on surfaces for up to 72 hours.
  • The CDC still recommends regular handwashing and cleaning of high-touch surfaces, including packages and mail.

There are also reports of people testing positive despite staying home. Possible explanations include interactions with delivery workers, exposure in shared spaces, or even surface contamination. While we don't have all the answers yet, the best approach is to stay informed and stay cautious.

More: How to safely order takeout during the pandemic

As we continue navigating this uncertain time, it’s crucial to avoid being misled by sensational headlines. Protect yourself by following these steps:

  • Keep a safe distance from people outside your household.
  • Wear a mask in public settings.
  • Disinfect surfaces that are frequently touched, especially those handled by others, like mail and packages.
  • Wash or disinfect your hands often, especially after touching potentially contaminated surfaces.

Stay smart, stay safe, and always double-check the facts before making decisions about your health and safety.

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