Fact-checking the CDC’s new guidance: you should still disinfect packages [Updated]

Editor’s note: Between when we wrote this article and when it was scheduled to run, the CDC acknowledged that its guidelines were confusing and clarified them.

Last week, the Centers for Disease Control (CDC) launched a confusing media campaign aimed at downplaying the risk of catching COVID-19 from touching packages or surfaces. Online headlines suggested that the virus “doesn’t spread easily on surfaces,” but the CDC’s official guidance didn’t actually change. This mixed messaging has led to confusion among the public and even some misleading reports in the media.

We’ve known since early March that the virus can survive on hard surfaces for hours or even days. Back then, I advised readers on how to properly disinfect packages and protect themselves, citing research from the New England Journal of Medicine and other reputable sources. The science hasn’t changed—what has changed is how the message is being communicated.

Here’s what you should do:

  • Don’t just read the headline—read the whole story.
  • Disinfect any surface that might be contaminated, including packages and mail.
  • Wash your hands often, especially after touching potentially contaminated items.

The CDC's Confusing Messaging

The updated CDC guidelines include a heading that says, “The virus does not spread easily in other ways.” Under that, the first bullet point is bolded: “From touching surfaces or objects.” But if you read further, the CDC immediately clarifies: “It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes.”

This contradiction is baffling. The CDC seems to be both dismissing and acknowledging the risk of surface transmission, which only adds to the confusion. A screenshot of the CDC’s own guidelines shows this inconsistency clearly.

A screenshot of the CDC recommendations with contradictions highlighted.
Even the CDC is confused.

Unfortunately, this kind of mixed messaging has led to misleading headlines. One example is a USA Today article titled “The CDC says coronavirus ‘does not spread easily’ on surfaces or objects. Here’s what we know.” While the headline suggests minimal risk, the article later explains that the risk is still present and recommends washing hands after handling packages. So, the truth is more nuanced than the headline implies.

(Disclaimer: I have contributed to USA Today in the past.)

Screenshot of the misleading USA Today headline

Another example comes from KTLA 5, where a news segment stated, “CDC now says the coronavirus does not spread easily from touching surfaces or objects.” Without watching the full video, viewers might think the risk is negligible. However, the hosts quickly pointed out the inconsistencies in the CDC’s messaging and urged viewers to remain cautious.

What Are the Facts?

It’s easy to feel lost in all the conflicting information. The science around the virus is constantly evolving, and sometimes the authorities haven’t been clear or consistent. But here’s what we know today:

  • Surface transmission is not the main way the virus spreads. Person-to-person contact through respiratory droplets is still the biggest concern.
  • Research from the New England Journal of Medicine shows that the virus can live on surfaces for up to 72 hours. This fact has not been disputed.
  • The CDC still recommends frequent handwashing and cleaning of high-touch surfaces, including packages and mail.

There are also unexplained cases where people who stayed home still tested positive. Possible explanations include exposure to delivery workers, lying about contacts, or contamination from surfaces like packages. Until we fully understand the virus, it’s best to stay cautious.

More: How to safely order takeout during the pandemic

As the pandemic continues, it’s crucial to avoid being misled by sensational headlines. Protect yourself by following these steps:

  • Maintain social distancing whenever possible.
  • Wear a mask when around others outside your household.
  • Disinfect surfaces that are touched frequently, especially those handled by outsiders like mail and packages.
  • Wash or disinfect your hands often, especially after touching anything that could be contaminated.

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